Altaro VM Backup Support Centre



Upgrading from version 5.x, 6.x to 8.0

Last Updated: Dec 05, 2018 11:20AM CET

STEP 1: Upgrade your License Key

If you have a current Software Maintenance Agreement (SMA), you are entitled to a free upgrade to v8.
If your SMA has expired, contact your Altaro Partner or contact sales@altaro.com.
Click here for instructions on checking your SMA status.

​Version 5,6 and 7 keys will NOT work in Version 8!
If you do not already have a V8 License Key, please
click here to upgrade it before proceeding any further.


Altaro Partners: Log into the Partner Portal to access all your customers’ v8 keys

 

STEP 2: Upgrade your Installation

The upgrade process below from version 5.x, 6.x to 8.0 will keep all your settings and previous backups.
First, uninstall Altaro VM Backup from the Windows Programs and Features screen, then simply download v8.0 using the download link below, and run the installer.


 

 
(The V8 offsite Altaro Offsite Server installation file can be downloaded here )
 
 
The installation of v8.0 will NOT require a reboot.
(unless a previous reboot is already pending from some other installation).
 
 
 

Important Notes About The Upgrade!

  • Version 7 introduces a new Deduplicated backup format and will no longer be using ReverseDelta
     
  • After upgrading from 6.x to 8.x, your next onsite backup will be a Full Backup and require more space than a regular incremental backup job.
     
  • Reseeding to your offsite location will not be required because the software will automatically reseed from the previous Offsite Copy versions already available
     
  • V7 also includes compatibility with our new Cloud Management Console. More information, and guidance to get started can be found here: http://cmcsupport.altaro.com/


Warning: The first backup and offsite copy duration after enabling deduplication will be longer than usual due to the above process being done in the background
 

 

Compatibility

 

Help!

As always our support team are here to assist if you have any trouble during the upgrade, so please feel free to get in touch if you need us! Our contact details are at the bottom of this page.
 
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