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Knowledgebase Articles

  • Error: "This application requires .NET Framework 4.0" during...

    PROBLEM Unable to complete the install the latest version because of error: "This application requires .NET Framework 4.0 Full version. Please install the .NET Framework then run this installer again". ...

  • Altaro VM Tools failing to deploy [VMware]

    PROBLEM Unable to complete the installation of Altaro VM Tools within a guest VM in a VMware environment: "An error occurred while initializing Altaro VM Tools (Error code 'GUESTPROVIDER_003')" CAUSE ...

  • ALTERR_INSTANTBOOT_HYPERV_050 (ISCSI initiator service is not running)

    PROBLEM Upon attempting a Boot from Backup on a Hyper-V machine, you encounter the following error: CAUSE The Microsoft iSCSI Initiator Service is not running on the machine we're attempting to boot...

  • Technical Explanation of CBTv2

    When a backup is initiated, Altaro VM Backup will request a Shadow Copy to be created on the host volume where the VM resides. This leverages the Microsoft Volume Shadow Copy Service and through diskshadow, it ...

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