Altaro VM Backup Support Centre



What are the system requirements for Altaro VM Backup?

Last Updated: Aug 08, 2018 05:31PM CEST

Supported Hypervisors (Hosts):
 

Microsoft Hyper-V:

  • Windows Server 2008 R2
  • Windows Hyper-V Server 2008 R2 (core installation)
  • Windows Server 2012
  • Windows Hyper-V Server 2012 (core installation)
  • Windows Server 2012 R2
  • Windows Hyper-V Server 2012 R2 (core installation)
  • Windows Server 2016
  • Windows Server 2016 (desktop experience)
  • Windows Hyper-V Server 2016
 

VMware:

  • vSphere: 5.0 / 5.1 / 5.5 / 6.0 / 6.5 / 6.7
  • vCenter: 5.0 / 5.1 / 5.5 / 6.0 / 6.5 / 6.7
  • ESXi: 5.0 / 5.1 / 5.5 / 6.0 / 6.5 / 6.7

(Note that the Free version of VMware ESXi is not supported as it lacks components required by Altaro VM Backup)



Supported Operating Systems:

The Altaro VM Backup products can be installed on the following OSs:

Altaro VM Backup:

  • Windows 2008 R2
  • Windows Hyper-V Server 2008 R2 (core installation)
  • Windows Server 2012
  • Windows Hyper-V Server 2012 (core installation)
  • Windows Server 2012 R2
  • Windows Hyper-V Server 2012 R2 (core installation)
  • Windows Server 2016
  • Windows Server 2016 (desktop experience)
  • Windows Hyper-V Server 2016
  • Windows 7 (64-Bit)
  • Windows 8 (64-Bit)
  • Windows 10 (64-Bit)


Altaro Management Tools (UI):

  • Windows 2008 R2 
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016 (desktop experience)
  • Windows 7 (64-Bit)
  • Windows 8 (64-Bit)
  • Windows 10 (64-Bit)


Altaro Offsite Server:

  • Windows 2008 R2 
  • Windows Hyper-V Server 2008 R2 (core installation)
  • Windows Server 2012 
  • Windows Hyper-V Server 2012 (core installation)
  • Windows Server 2012 R2
  • Windows Hyper-V Server 2012 R2 (core installation)
  • Windows Server 2016
  • Windows Server 2016 (desktop experience)
  • Windows Hyper-V Server 2016
  • Windows 7 (64-Bit)
  • Windows 8 (64-Bit)
  • Windows 10 (64-Bit)



Required Hardware Specifications:


Altaro VM Backup:

  • Minimum of i5 (or equivalent) processor
  • 1 GB RAM + an additional 25MB RAM for every 100GB of data being backed up
  • 1 GB Hard Disk Space (for Altaro VM Backup Program and Settings) + 15 GB (for temporary files created during backup operations)
  • Minimum of 10% free disk space on each volume holding live VM data to be used for Microsoft Volume Shadow Copy


Altaro Hyper-V Host Agent:

  • 500 MB RAM


Altaro Offsite Server:

  • Minimum of i5 (or equivalent) processor
  • 1 GB RAM + an additional 25MB RAM for every 100GB of data being backed up


Software Pre-requisites:
 
  • MS .NET Framework 4.0/4.5 and 4.6 (required for TLS1.2) on Windows Server 2012
  • Minimum screen resolution for the Altaro Management console: 1280x800



Communication Ports:


Below is a list of the default TCP ports used by our software and their purpose. All these ports must be allowed.

35106 : Communication for VMware 6.5, Backup and Restore operations.
35107 Communication between Management Console UI and Altaro VM Backup
35108 Communication from Altaro VM Backup to Altaro Hyper-V Host Agents
35114 : Communication for the Altaro Deduplication Service 
35116 & 35117 : Communication from v7 Clients with the Altaro Offsite Server

35119 Communication from Altaro Offsite Server V7 UI to Altaro Offsite Server
35221 : Communication between the Altaro Hyper-V Host Agents and Altaro VM Backup
35200 - 35220 Communication from Altaro VM Backup to Agents for VMware Boot From Backup
80 & 443 : For Offsite copies to Azure Storage Accounts





Supported Backup Locations:
 
  • USB External Drives
  • eSata External Drives
  • USB Flash Drives
  • Fileserver Network Shares using UNC Paths
  • NAS devices (Network Attached Storage) using UNC Paths
  • PC Internal Hard Drives (recommended only for evaluation purposes)
  • RDX Cartridges
  • Altaro Offsite Server
  • Azure Cloud Storage Account

‚ÄčNote: Target storage partitions must be either of the below:
  • NTFS formatted
  • Network Paths and accessible by SMB3.0


Boot from Backup Requirements:


For Hyper-V Windows Server 2012 Host OS and onward are supported for Boot from Backup Drive. The Microsoft iSCSI Initiator Service has to be running on the machine you're attempting to boot to.

VMware requires ports 35200 - 35220 open on the firewall and it also requires an iSCSI Storage Adapter. More information on that here.

The datastore chosen for restore must be VMFS.



File Level/Exchange Item Level Restore Requirements:

 

  • The partition must be NTFS formatted
  • The partition must be formatted as 'Basic' and not 'Dynamic'
  • Windows Deduplication must be disabled in the guest VM
  • The files must NOT be encrypted or compressed at guest OS (VM) level
  • Microsoft Exchange 2007 and later are supported
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