Altaro VM Backup Support Centre



The volume ShadowCopy limit for the disk containing this virtual machine's VHDX files has been reached.

Last Updated: May 24, 2018 06:48PM CEST

PROBLEM

 

The backup fails with the following error:

The volume ShadowCopy limit for the disk containing this virtual machine's VHDX files has been reached. (Error code 'HYPERVBACKUPCONTROLLER_007')

Clearing the shadow copies of this volume should resolve this issue. Please refer to the knowledge base for further information.


 
 

CAUSE


On a particular volume there are more than 100 ShadowCopies, which exceeds the safety limit.


 

SOLUTION

 
If you are sure that there are no other applications creating ShadowCopies on these volumes you can clear them by using the below commands in command prompt:
 

diskshadow
delete shadows all


After the ShadowCopies have been cleared, you can run another backup operation and it should proceed successfully.

Facebook LinkedIn Twitter Google+ Blog

© 2017 Altaro Software
Customer service software powered by Desk.com
beta@altaro.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete