Altaro VM Backup Support Centre

Version 7.6 Build 7.6.11

Last Updated: Mar 29, 2018 10:42AM CEST


  • Fixes an issue where Snapshots on ESXi hosts created by Altaro would not be deleted after the backup in rare cases due to a timeout. (VMware Only)
  • Fixes an issue where Application Consistent snapshots (quiesced within the guest VM) could fail in VMware environments (VMware Only)
  • Fixes an issue where more than 4 concurrent Seed Import operations to the Altaro Offsite Server could fail. 
  • Fixes a number of issues where Shadow Copies for 2008 R2, 2012 and 2012 R2 Hosts could fail.  These include cases where: (Hyper-V Only)
    ---- the VM has a disk located on a mount point
    ---- a failed Application consistent Shadow Copy would not fall-back to a File consistent backup as expected.
    ---- Shadow Copies which are still required for an upcoming backup would be deleted in rare cases.
  • Fixes an issue where scheduled verification jobs would fail to run.
  • Fixes an issue where deleting a vCenter cluster from the Management Console is not enabled (VMware Only).
  • Fixes an issue where the Email Reports would report Backup times in UTC time and not local time.
  • Fixes a number of issues in the Maintenance Mode where scheduled or manual operations could be blocked from starting.
  • Fixes an issue where the Deduplication Ratio dashboard chart could show 0% incorrectly after an upgrade from 7.x to 7.6.
  • Fixes a number of issues which could cause operations to fail when the Hyper-V Host has multiple NIC cards.
  • Fixes an issue where the Management Console would not show the contents of the Infrastructure TreeView.
  • Fixes an issue where the alert engine would unnecessarily send a host disconnected alert, when the host was simply disconnected during an upgrade process for a few seconds.
  • Fixes a critical issue where setting the Retention Policy to never could delete extra old backup versions.
  • Fixes an issue where the Altaro Offsite Server could crash at the start of an Offsite Copy or Retention Operation.
  • Fixes an issue where the Altaro Services would in rare cases fail to start due to issues loading assembly ‘vddkcs.dll’
  • Includes other fixes and improvements.


(Follow the steps here to upgrade to the latest version)
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