Altaro VM Backup Support Centre

V7 - How can I change the ports used to connect to the offsite Altaro Offsite Server?

Last Updated: May 16, 2017 11:09AM CEST
Please note that this article applies for installations running V7.

If you need to change the ports used to connect to the Altaro Offsite Server, please follow the steps below:

On the offsite Altaro Offsite Server:
  1. Browse to the following folder: C:\ProgramData\Altaro\AltaroOffsiteServerProfile\Overrides
  2. Create a file named "AOSConfiguration.dat" in a text editor such as Notepad. It's important that you do not save it with a trailing extension such as ".dat.txt"
  3. Paste the following into the newly created file and save:

    "ControlPort": 36116,
    "BusPort": 36117,
    "UiServicePort": 35119

  4. As you can see currently they've already been changed, from 35116-to-36116 and 35117-to-36117. You can obviously change these to whatever ports you'd like; the "UiServicePort" can be left at the default 35119 as that is only used for the local UI connection.

  5. Close the file and Save the changes when done modifying the ports
  6. Restart the "Altaro Offsite Server 7" service

On the client side (the server sending the backups offsite)
  1. Open the Altaro VM Backup console, and go to Setup >> Backup Locations
  2. If you have already added your Altaro Offsite Server to the Offsite locations list then click the [Edit] button:

    If you have not added your Altaro Offsite Server yet, then click [Add Offsite Location], choose "Altaro Offsite Server" and click [Next]
  3. You'll then be prompted with a connection details screen where you can click [Port Settings] to expand a list of ports to use.

  4. Here you must define the ports to match those you have configured on the Altaro Offsite Server machine.

  5. Once done. Click Test Connection and it should connect using the specified ports.
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