Altaro VM Backup Support Centre

Version 7.0 Build 7.0.29

Last Updated: Mar 15, 2017 03:42PM CET


  • The Management Console will now show notifications if the user's Software Maintenance Agreement (SMA) is about to expire or expired.  It will provide a convenient link to renew it 


  • When the machine running the Deduplication Service has multiple NIC cards, the Backup Controllers now store the correct IP Address and it immediately for subsequent backups avoiding waiting for timeouts and retries.
  • Added support for users that which to rotate offsite copy locations and format the Backup Location after each rotation.  Previously this would cause a Start from Scratch warning


  • Fixes an issue where rebuilding the Deduplication Service Database could timeout
  • Fixes an issue where Backups and Offsite Copies to a long file path could fail
  • Fixes an issue where Offsite Copies could block indefinitely
  • Fixes an issue where Seed Import / Export to a long file path could fail
  • Fixes an number of rare issues which could cause Backups and Offsite Copies to fail due to locking and other issues with the Backup Folder Meta data files
  • Fixes a rare issue which could cause the Boot from Backup feature to boot a Windows Server 2012 DC VM with a blue screen.  This is did not affect the actual Backup data and other Restore options were not affected
  • Fixes a rare issue which could cause the Retention Policy job to fail due to a locked file
  • Many other fixes and improvements


(Follow the steps here to upgrade to the latest version)
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