Search for answers...
This page is targeted at the Altaro VM Backup product, for support with the
Altaro Cloud Management Console
Frequently Asked Questions
What are the system requirements for Altaro VM Backup?
How do I upgrade to the latest build of Altaro VM Backup?
How can I install on Microsoft Hyper-V Server / Server Core?
How to protect & recover from Ransomware attacks?
How do I retrieve a lost license key?
What are the requirements for live backups of a Hyper-V Guest VM?
What are the requirements for application consistent backups of a VMware Guest VM?
How can I manually delete older versions in the backup set?
How can I calculate my costs for using Azure as my offsite backup location?
How does CBT (Changed Block Tracking) work?
What events does Altaro VM Backup create in the Windows Event log?
V6 - How can I change the ports used to connect to the offsite Altaro Offsite Server?
Do you support backing up to LTO / DAT / DLT tape drives?
How can I launch the management console when installed on Windows Server Core?
Can I install BackupFS on the same server as Altaro VM Backup?
Getting a Blank Chat Window? Here's how to solve it!
Best Practices for setting up Altaro VM Backup
Hyper-V Host Agent Deployment Troubleshooting
Manually installing the Altaro Hyper-V Host Agent
How to set up Drive Rotation / Swapping (RDX or External USB drives)
How to set up Offsite Copies over a WAN / VPN / Internet connection
How to Schedule your backups
How to set up Automated Verification tasks
Troubleshooting backups which "Backed up in a crash-consistent state"
Cannot connect to the Altaro Offsite Server
Changed Block Tracking Skip Conditions
VSS Writers and their Services
Email notifications are not being delivered
How to use Gmail with 2-Step Verification for E-Mail Notifications
How to remove a VM from the Altaro Configuration
User Guides for Version 7.0
User Guides for Version 6.0
User Guides for Version 5.0
User Guides for Version 4.0
User Guides for Version 3.5
User Guides for Version 3.1
User Guides for Version 3.0
EU: +44 (0) 203 397 6280
US: +1 (919) 251 6280
© 2017 Altaro Software
Customer service software powered by Desk.com
a minute ago
an hour ago
a day ago
Invalid characters found